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It is currently September 23rd, 2017, 10:26 am

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Frequently Asked Questions
Login and Registration Issues
Why can’t I login?
Why do I need to register at all?
Why do I get logged off automatically?
How do I prevent my username appearing in the online user listings?
I’ve lost my password!
I registered but cannot login!
I registered in the past but cannot login anymore?!
Why can’t I register?
What does the “Delete all board cookies” do?

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
My language is not in the list!
How do I show an image along with my username?
Why is a title like hobbit, dwarf, elf, etc. under my name?
How do I change my rank?
Why am I asked to login when I click the e-mail link for a user?

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
Why can’t I add more poll options?
How do I edit or delete a poll?
Why can’t I access a forum?
Why can’t I add attachments?
Why did I receive a warning?
How can I report posts to a moderator?
What is the “Save” button for in topic posting?
Why does my post need to be approved?
How do I bump my topic?

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smilies?
Can I post images?
What are global announcements?
What are announcements?
What are sticky topics?
What are locked topics?
What are topic icons?

User Levels
What are Administrators?
What are Moderators?
How can I become a moderator?
What is “The team” link?

Private Messaging
I cannot send private messages!
I keep getting unwanted private messages!
I have received a spamming or abusive e-mail from someone on this board!

Friends and Foes
What are my Friends and Foes lists?
How can I add / remove users to my Friends or Foes list?

Searching the Forums
How can I search a forum or forums?
Why does my search return no results?
Why does my search return a blank page!?
How do I search for members?
How can I find my own posts and topics?

Topic Subscriptions and Bookmarks
What is the difference between bookmarking and subscribing?
How do I subscribe to specific forums or topics?
How do I remove my subscriptions?

Attachments
What attachments are allowed on this board?
How do I find all my attachments?

phpBB 3 Issues
Who wrote this bulletin board?
Why isn’t X feature available?
Who do I contact about abusive and/or legal matters related to this board?

 

Login and Registration Issues

» Why can’t I login?
First, ensure your username and password are correct. If you can't remember your password, click the "Forgot password" link to have it e-mailed to you. If you're still having trouble, contact the A-U admin team for help.

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» Why do I need to register at all?
You can't post without registering! Although you can view most forums as a guest, we highly recommend you register and become a part of our community :)

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» Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the board administrator has disabled this feature.

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» How do I prevent my username appearing in the online user listings?
Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.

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» I’ve lost my password!
Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.

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» I registered but cannot login!
To prevent spam accounts from joining, we require all new accounts to be activated by a moderator. If you've been registered for a few days and still haven't been activated, contact our admin team.

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» I registered in the past but cannot login anymore?!
Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. We typically don't delete inactive users on A-U, but if it seems like your account has vanished, contact the admin team.

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» Why can’t I register?
Your IP might be banned. If you're not actually a spammer / banned member, contact the admin team and we'll see what we can do to get you registered.

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» What does the “Delete all board cookies” do?
“Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.

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User Preferences and settings

» How do I change my settings?
If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.

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» The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.

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» I changed the timezone and the time is still wrong!
If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.

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» My language is not in the list!
Sorry, at this time we only support English site-wide :(

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» How do I show an image along with my username?
There are two images which may appear along with a username when viewing posts. One of them may be an image associated with your rank, generally in the form of stars, blocks or dots, indicating how many posts you have made or your status on the board. Another, usually a larger image, is known as an avatar and is generally unique or personal to each user. You can either upload your own avatar (must be 125x125 pixels or smaller) or choose one from the default gallery.

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» Why is a title like hobbit, dwarf, elf, etc. under my name?
This is your rank, based on the number of posts you have. The gold bars are associated with this rank. The only way you can increase your rank is by posting more (but we ask that you NOT post threads just to move up in the ranks). The ranks are as follows:

Movie Extra (1-25 posts)
Hobbit (25-50)
Dwarf (50-100)
Rider of Rohan (100-200)
Gondorian (200-400)
Dunadan (400-600)
Ent (600-800)
Half-elf (800-1000)
Elf (1000-1500)
Ringwraith (1500-2000)
Istari (2000-3000)
Balrog (3000-4000)
Maia (4000-5500)
Vala (5500-7000)
Tolkien Scholar (7000-9000)
Choose your own rank title! (9000+)

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» How do I change my rank?
In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). For example, moderators and administrators have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.

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» Why am I asked to login when I click the e-mail link for a user?
Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.

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Posting Issues

» How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. You need to register before you can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.

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» How do I edit or delete a post?
Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.

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» How do I add a signature to my post?
To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.

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» How do I create a poll?
When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.

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» Why can’t I add more poll options?
The limit for poll options is set by the board administrator. If you feel you need to add more options to your poll than the allowed amount, contact the board administrator.

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» How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.

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» Why can’t I access a forum?
As a regular member, you should have access to all forums except Your Life. Access to this board is limited to registered users to protect members' privacy.

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» Why can’t I add attachments?
You should be able to upload an attachment of up to 75kb. If your attachment still won't upload, contact the admin team.

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» Why did I receive a warning?
We have a specific set of rules at A-U, and if you start breaking them, we will definitely warn you. Please read over the rules and make sure you know what is and is not allowed to prevent further discord.

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» How can I report posts to a moderator?
You should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post. PLEASE DO NOT ABUSE THIS FEATURE, OR YOU YOURSELF WILL RECEIVE A WARNING.

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» What is the “Save” button for in topic posting?
This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.

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» Why does my post need to be approved?
If you're a new user, we might have to review your first few posts before approving them. Don't worry! As long as you follow the rules and aren't a spammer, you'll be approved in no time.

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» How do I bump my topic?
By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the top of the forum on the first page. However, if you do not see this, then topic bumping may be disabled or the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so. Please don't bump the topic just for attention ;)

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Formatting and Topic Types

» What is BBCode?
BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.

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» Can I use HTML?
Sorry, but unlike the version of this forum we ran from 2005-2011, this version does NOT allow HTML. But don't worry - almost everything for which you used HTML can easily be translated into BBCode. If you feel like you're missing options, contact us and we'll add a BBCode to the HTML tag you want.

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» What are Smilies?
Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. We at A-U all love smilies very very much and have an absurdly large collection of them for use in every occasion....but try not to overdo it ;) (Said with a smiley.)

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» Can I post images?
Yes, images can be shown in your posts. If the administrator has allowed attachments, you may be able to upload the image to the board. Otherwise, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.

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» What are global announcements?
Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.

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» What are announcements?
Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.

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» What are sticky topics?
Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.

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» What are locked topics?
Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.

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» What are topic icons?
Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the board administrator.

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User Levels

» What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.

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» What are Moderators?
Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.

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» How can I become a moderator?
You have to be invited, usually after a long period of being part of the community and only with a stellar track record of leadership, politeness, and rule-following. Please don't contact us asking to be appointed.

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» What is “The team” link?
This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.

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Private Messaging

» I cannot send private messages!
Make sure you're registered and logged in!

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» I keep getting unwanted private messages!
You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, let us know! We take these issues very seriously.

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» I have received a spamming or abusive e-mail from someone on this board!
We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail us with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail.

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Friends and Foes

» What are my Friends and Foes lists?
You can use these lists to organise other members of the board. Members added to your friends list will be listed within your User Control Panel for quick access to see their online status and to send them private messages. Subject to template support, posts from these users may also be highlighted. If you add a user to your foes list, any posts they make will be hidden by default. However, if you have that much of a problem with a certain user, please let the admin team know, especially if you feel the user is abusive! Also, you can't list anyone on the admin team as a Foe, even if you really really dislike us. Sorry xD

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» How can I add / remove users to my Friends or Foes list?
You can add users to your list in two ways. Within each user’s profile, there is a link to add them to either your Friend or Foe list. Alternatively, from your User Control Panel, you can directly add users by entering their member name. You may also remove users from your list using the same page.

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Searching the Forums

» How can I search a forum or forums?
Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.

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» Why does my search return no results?
Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.

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» Why does my search return a blank page!?
Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.

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» How do I search for members?
Visit to the “Members” page and click the “Find a member” link.

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» How can I find my own posts and topics?
Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.

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Topic Subscriptions and Bookmarks

» What is the difference between bookmarking and subscribing?
Bookmarking in the forum is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.

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» How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.

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» How do I remove my subscriptions?
To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.

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Attachments

» What attachments are allowed on this board?
Currently we only allow images files of up to 75kb to be attached.

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» How do I find all my attachments?
To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section.

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phpBB 3 Issues

» Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.

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» Why isn’t X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added, please visit the phpbb.com website and see what phpBB Group have to say. Please do not post feature requests to the board at phpbb.com, the group uses SourceForge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for a feature and then follow the procedure given there.

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» Who do I contact about abusive and/or legal matters related to this board?
Any of the administrators listed on the “The team” page should be an appropriate point of contact for your complaints. If this still gets no response then you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. Yahoo!, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that the phpBB Group has absolutely no jurisdiction and cannot in any way be held liable over how, where or by whom this board is used. Do not contact the phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpBB.com website or the discrete software of phpBB itself. If you do e-mail phpBB Group about any third party use of this software then you should expect a terse response or no response at all.

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