Why is it so hard to figure out where to tap in some banking apps?
That’s a never-ending problem for me. I don’t think I’m dumb or anything. I usually figure out new apps pretty easily. But some apps just make no sense at all.

I’ve noticed that too. I actually really like the bank itself. Great services that work for both personal and business stuff. But the app? Impossible to find anything.

It’s an interface issue that just wasn’t fixed in time. Maybe they had a bad UI/UX team, maybe something else. But whatever it was, it really matters. I worked with lazarev.agency, and they even have a specific service for financial products https://www.lazarev.agency/industries/fintech . It’s a good example of how great products can lose users just because they’re not easy to use.