I can share a bit from my own experience because I’ve been part of their program for a while now. When I first joined, I didn’t pay much attention to the VIP side, but after a few weeks I realized the points I was collecting could be exchanged for bonuses. The real value started showing up when I got invited to a higher tier, which meant better cashback percentages and more frequent free spin packages. To give a concrete example, last month I lost a bit more than I planned, and the weekly cashback they credited back really helped me keep playing without having to deposit again right away. It’s not a magic solution, but if you play regularly, it does add up. The system is tiered, so the more consistent you are, the more perks unlock. I found some clear info here too if you want to check the details:
https://eastlakemgm.com/. For me, the personalized account manager and quicker withdrawals were the things that made me feel like it’s not just “marketing words.” It feels a bit more personal once you’re past the beginner stage.